Store Manager — emploi à Genève (Genève)

L'essentiel de l'offre : Store Manager à Genève

Grafton Recruitement Geneva recrute un profil « Store Manager » à Genève (GE). Le poste est proposé en contrat à durée indéterminée dans le secteur commerce. Missions décrites : lead, coach, motivate, and supervise the boutique team on the sales floor. Profil attendu : proven ability to lead, inspire, and develop teams in a fast-paced retail setting et strong commercial mindset with a track record of achieving and exceeding sales targets. La candidature se dépose directement sur Job-Emploi, sans passer par un autre site.

Le poste de Store Manager à Genève

For an established international brand operating in the premium/luxury retail sector, we are looking for a dynamic and results-driven Store Manager to lead a boutique team and deliver an exceptional client experience.

Key Responsibilities

Missions du poste de Store Manager

• Lead, coach, motivate, and supervise the boutique team on the sales floor
• Recruit, onboard, train, and develop team members, promoting high performance and continuous growth
• Drive sales performance through regular coaching, product knowledge development, clienteling initiatives, and analysis of individual KPIs
• Support sales advisors in achieving their objectives by monitoring selling techniques and providing constructive feedback
• Ensure seamless collaboration between sales, operations, and after-sales teams to guarantee outstanding customer satisfaction
• Analyze weekly and monthly business performance, identifying opportunities and implementing targeted action plans
• Prepare and communicate performance reports, commercial updates, and operational insights to senior management
• Act as a brand ambassador, consistently delivering an exceptional client experience and leading by example
• Ensure the boutique maintains the highest standards of presentation, visual merchandising, housekeeping, and operational compliance
• Monitor stock levels, operational processes, and health & safety standards to ensure a smooth and efficient store environment

Profil recherché pour ce poste de Store Manager

• Minimum 5 years of management experience within a luxury, premium retail, fashion, accessories, hospitality, or high-end customer service environment
• Proven ability to lead, inspire, and develop teams in a fast-paced retail setting
• Strong commercial mindset with a track record of achieving and exceeding sales targets
• Excellent coaching, mentoring, and sales development skills
• Ability to analyze business performance and translate data into actionable strategies
• Outstanding interpersonal and communication skills
• Passion for luxury retail, customer experience, and relationship building
• Strong organizational and operational management capabilities
• Hands-on, proactive, and solution-oriented approach
• Fluency in French and English is mandatory; additional languages are considered an asset

Compétences recherchées pour ce poste de Store Manager